Start your claim today. With First Insurance, it’s easier than ever to file a claim or track an existing one. The claims team is there .

Prompt and timely claim notification by policyholder or beneficiaries with all supporting documents to process the claim. The date of receipt of full documentations shall be construed to be the date of reporting of the claim for the purposes of determining the maximum period for payment of the claim
Receipt and acknowledgement of claim notification by the insurance company.
Assessment of claim by the insurance company to ascertain if it’s a valid claim
Investigation of claim by insurance company. Policyholder has the responsibility to cooperate with the insurer in investigating the claim by providing all relevant information and documents
Claim payment processing
Claim decision and authorization
Claim complain handling
Filing and archiving of claim documents